Bitget, a renowned digital currency exchange, is setting the pace with artificial intelligence (AI) to streamline its processes. As revealed by Gracy Chen, Bitget's managing director, during a conversation with Zhiyuan Sun of Cointelegraph at the Ethereum Community Conference in Paris, the company is harnessing the power of AI in numerous ways.
The tech world in 2023 has been captivated by AI, especially after the introduction of language learning models like OpenAI’s ChatGPT. This chatbot, with countless applications, holds the potential to transform various industries. Bitget, keeping up with the times, has encouraged its management team to provide feedback on the use and exploration of AI tools within different divisions of the company.
Chen revealed that AI is particularly beneficial for their translation and customer service teams. Bitget, in partnership with a third-party company, is also developing a tailor-made, crypto-specific version of ChatGPT aimed at improving user trading experience. This bot would swiftly address user queries, provide customized information, and share trading data.
Furthermore, the bot is engineered to simplify grid trading—a method that employs trading algorithms to automate transactions. All that users would have to do is input their preferred strategy and investment amount, and the bot would generate various trading strategies based on the given trading pair.
Cryptocurrency exchanges are also looking at zero-knowledge proof (ZK-proof) technology to ensure data privacy, as suggested by Chen. Through this technology, Bitget plans to safeguard user data and prevent any improper handling of funds. The ZK-proof mechanism ensures the confidentiality of user data by limiting access to vital user information, offering an alternative to central exchanges that have custody of user funds.
Chen revealed that every department within Bitget is exploring potential applications of AI, indicating the technological advancement that cryptocurrencies are riding on.
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