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Employee Happiness in Cryptocurrency Exchanges Varies, Glassdoor Data Reveals

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Marthon Guanzon reporter

Sun, 09 Jul 2023, 06:11 am UTC

TrueUp analysis highlights employee satisfaction in relation to company growth in the crypto industry

It appears that high-ranking cryptocurrency exchanges, including Binance, Coinbase, and Gemini, aren't the happiest of workplaces, as revealed by data gathered from Glassdoor, a renowned job review platform. TrueUp, a tech recruitment company, has harnessed this data to evaluate the state of employee happiness in comparison to company growth across the crypto industry.

TrueUp employed a quadrant chart to represent the data from Glassdoor, charting the happiness quotient of employees against the growth of 27 leading crypto enterprises. Coinbase and Binance, two well-known crypto exchanges, also make appearances on the less satisfied side of the chart. Their cumulative reviews on Glassdoor total a whopping 1,257. Although Glassdoor lacks a distinct happiness metric, it does evaluate whether an employee would endorse the company to others, approve of their CEO, and harbor a positive outlook on the company's future.

A Binance representative clarified that their recruitment strategy targets candidates who can prosper in a highly demanding environment and are dedicated to serving users. The company accepts that this rigorous work ethos, termed "hardcore," is not for everyone and welcomes the negative reviews as constructive criticism. The representative also noted that while all Glassdoor reviews are user-generated and self-reported, this raises questions about data reliability.

Critics have also suggested that Glassdoor data can be easily manipulated or forged. However, Glassdoor assures that every review undergoes a moderation process before publication.

Neil Dundon, CryptoRecruit's founder, informed news that despite the speculative nature of Glassdoor's data, it seems that employees engaged in "infrastructure building" are generally more content than their counterparts at exchanges. He believes the recent surge in layoffs among top-tier firms is likely reflected in the data. On a brighter note, TrueUp's chart indicates that the most content employees hail from Blockchain.com and Ava Labs.

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